Heads up, their toilets clog very easily.
I have stayed at many DaysInn locations before this. This place has the potential to become a great place. The staff here is helpful but super over-worked. Brittany helped us clear the toilet that was clogged on the second day. Apparently, the management seems to know all the problems but are not willing to invest and fix things. They are just milking the fact that their location is nice and the price with breakfast included is hard to beat.
Room was mediocre and very outdated. Work placed us in this hotel. The days inn at light 2 is WAYYYY nicer. The staff at this location is extremely unprofessional. We checked in fairly late, 3rd shift, and there were 3 ladies there behind the desk. One in street clothes, one eating right at the counter, and the 1 checking us in was entertaining her friends also. By the time i was done woth the process, there were 6 people in line waiting. Do yourself a favor....STAY AWAY!
Good price for the part of town they are in (only if you book in advance,) but definitely could use a deep cleaning. Don't expect anything close to fancy. I found the employees to be extremely nice and friendly.
There is a broken and dirty pool view (the rooms 229 and 230 and pretty much everyone in that complex)
The only thing good about this place is it's location. In the heart of downtown Gatlinburg. Suitable for walking everywhere.
Everything else is bad. Services, furniture, condition of rooms, especially if u are going around Christmas time. They r severely understaffed.
There were no bed bugs. The sofa/couch (only one in a so-called double-queen suite) had cigarette burns and is really old. The rooms are old but OK. Beds and pillows are nice but the pillows are too high so bring one if you have neck/back problems. The wash-basin was clogged and nobody help fix it. I used my car key to removed the metal drain stopper (don't know what it is called) so water could flow. The next day the toilet got clogged and we had to live with it for the entire day (It was Christmas day and there was only one person to look after the entire place). The management here should not charge people for the Christmas day if you cannot provide services on that day!! The bathroom is tiny and old and to top it off - the exhaust fan didn't work either!
Came here as last resort. It was good enough. Not as clean as I would like. No bed bugs. Needs updating and repair. Our door was about to fall off the hinges. Still better than the Chalet Inn Gatlinburg.
Days Inn And Suites Downtown Gatlinburg Parkway is a US Lodging based in Gatlinburg, Tennessee. Days Inn And Suites Downtown Gatlinburg Parkway is located at 1109 Parkway, Gatlinburg, TN 37738, USA.
Please contact with Days Inn And Suites Downtown Gatlinburg Parkway using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Days Inn And Suites Downtown Gatlinburg Parkway opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Gatlinburg