This hotel is in the perfect location for downtown Gatlinburg. We had the bedroom with two queens and a sofa bed and it fit us perfectly. Great hotel for the price also! It snowed the weekend we were there and it was beautiful, especially the bridge and the creek! We will definitely stay here again.
Quality Inn had wonderful service, we showed up early, and they let us in with no extra charge. Our condo was clean, and neat. The only issue we had was no communication as to where the check in office was, we had to call customer service to get an address for that building. Otherwise we were very happy with our stay, and plan to stay there the next time we go to Gatlinburg.
I'm not sure if the entire hotel was as bad as the Hilltop Building. The lobby and breakfast area were neat and clean. The Hilltop building was disgusting! Our curtains had mold on them, the carpets were damp and the entire room smelled of mildew. Couch was dirty, floors, walls, everything. Hole in the ceiling about the shower. This place needs a good thorough deep cleaning. Dirty marks and handprints all over the walls. Windows were so dirty that you couldn't see out of them. Elevator was gross. I'm in shock that it was this bad. Then the elevator broke so the only way for us to exit the hotel and get to the strip was to walk down the long, very steep drive with my 74 year old mother in law in the rain. The Hilltop building is only connected to the main hotel through a bridge and elevator. Without the elevator you can't access the other side unless you go all of the way around. Stay away from the Hilltop Building!
Clean, comfortable rooms, very nice and efficient staff, reasonable price. It was a great location. We were able to park and walk everywhere in Gatlinburg we wanted to go. I would stay again. However, I would ask for a room on an upper level. I wouldn't stay on ground level again because guests returning to the property after midnight were loud and inconsiderate, right outside the doors. All in all, a good visit!
This truly is a budget hotel. There really isn't anything nice about it... it is a room to keep your stuff in and sleep and that's about it. It wasn't dirty and the staff was very friendly but that is about as far as it goes. The breakfast is what you'd expect from an establishment as this. The parking lot is an absolute nightmare. Good luck getting a spot even if you have a room. A bear tends to troll the parking lots in the evenings so keep your eyes open!
Quality Inn Creekside Downtown Gatlinburg is a US Lodging based in Gatlinburg, Tennessee. Quality Inn Creekside Downtown Gatlinburg is located at 125 Leconte Creek Rd, Gatlinburg, TN 37738, USA.
Please contact with Quality Inn Creekside Downtown Gatlinburg using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Quality Inn Creekside Downtown Gatlinburg opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Gatlinburg